8 Best and Free Online Fax Services for Companies and Small Businesses in 2020.
Are you looking for the best online fax services for your business?
For many years, faxing has been the preferred choice in the business world to send important documents to their clients.
When using a traditional fax machine, companies often have to incur costs associated with faxing such as physical fax machines, toners and papers. Riding the waves of technology, faxing has evolved to what we have known as online faxing where companies can fax and receive their documents online.
In this article, we look at everything you need to know about online fax services, comparison of the best and free online fax services, and the key features to consider when choosing them.
What is an Online Fax Service?
Back in the day, traditional faxing is the preferred choice to send documents between businesses. In traditional faxing, you will typically require a standard phone connection and a physical fax machine on both the sender and receiver.
With a fax machine, the sender will scan the documents and the data will be transmitted via the phone line connection. The fax machine from the receiver will receive, converts the received data and print them on the paper.
With the introduction of technology, there is a dramatic shift in how people conduct their businesses. In Singapore, there is a strong demand for a more efficient and cost-saving method of sending and receiving documents, and online faxing or also known as internet faxing is born.
With internet faxing, both parties would only require an internet connection. It’s more environment-friendly, efficient and even allows you to fax directly on mobile devices.
It saves both time and money as the only associated cost would be the internet connection. Similar to the photography industry where digital photography has taken over traditional photography, online faxing is here to stay and will continue to be the more popular choice compared to it’s predecessor.
Why and When You Need an Online Fax Service?
In today’s technology world, email is still the no. 1 preferred way to send and receive documents. Before email, we have fax machines to send copies of important documents.
With online faxing, the cost for fax machine, phone line connection, toners and papers are eliminated. Adding a flexible online fax service allows you to do the following:
- Easily send faxes through your desktop and mobile devices without you being physically near any fax machines.
- Enables you to sign off the document electronically.
- Keeps all your documents organized and always available, and eliminates the needs for paper storage.
- Ability to search and find fax documents quickly and efficiently
If you are running a business, adding additional online fax services can help you gain an advantage of your competitors. You can use it to build better customers’ rapport and relationships.
With that being said, let’s dive deep and take a look at our 8 best and free online fax services you can use for your business.
List of Best and Free Online Fax Services and Providers
Eliminating the need for owning a fax machine, eFax is a web based fax service provider that allows you to send fax online. It is also integrated in iOS and Android Apps which allows you to send and receive faxes directly through your tablets or smartphones.
Your very own private fax virtual number comes included and without strings attached. eFax online fax service is best for businesses and includes unlimited storage, converting any fax format into PDF, signing off with electronic signature, and more.
Besides providing a free 30 days trial plan, eFax provides an additional 2 paid plans (Plus and Pro) which allow you to increase the number of pages you can send and receive each month. Prices for both plans are $16.95 and $19.95 per month respectively.
Currently, eFax does not provide unlimited eFax plans but comes with 2 Free Months with Annual Plan.
FaxZero does not provide paid trial plans and prices run at $1.99 per page if you need to send more than 3 pages per day.
FaxZero has been featured in major publishers and news websites including, Reuters, Kiplinger, US News and more. Supported types of documents include PDF, Microsoft Word Documents, JPG, PNG, Excel Worksheets, PPT and many more.
FaxBetter requires no hardware or software and comes included with spam protection to filter spam faxes. Besides, no credit card is required for sign-up.
Prices run as low as $5.95 per month for their paid plan which comes with unlimited lifetime storage and increase of fax page limits.
It comes with additional features including, transferring of current fax virtual number, customizable fax lines and users, integration with cloud services and 5-star customer service.
Apart from these features, the services are also secured and encrypted with bank-grade level of security for all transmissions. HelloFax is also seen in Forbes, TIME and The New York Times.
There are no set restrictions on the number of faxes you can send each day, making it one of the top and best choices for free online fax service.
Supported file format includes GIF, JPG, PDF, DOC, RTF, and TXT. It does not come with any paid plans and it works exactly out of the box.
Send Fax Internet sends faxes to countries like Singapore, Malaysia, United States, and many more.
PamFax offers the least features in its free online email service plan but it’s highly customizable paid plans offer unparallel services which are ideal for business who are using faxes as their primary method of sending and receiving documents.
Their pricing per page starts as low as $0.10 and allows you to send to multiple recipients in one fax. It supports up to 100 file formats and covers up to 236 countries, including Singapore and Malaysia.
PamFax is one of the better internet faxing providers out there if you are looking for free online email services.
One of the downsides of GotFreeFax is the limitations of the countries supported, which only supports the U.S. and Canada at the moment. If your business and clients are based in these countries, then using GotFreeFax would be an ideal option.
Their premium pay per pax services starts at $0.98 for 10 pages and up to 30 pages.
They are trusted by 500,000 customers worldwide and making them one of the most highly rated online fax service provider.
Their free plan comes with a total of free 10 pages, compatible with mobile apps, unlimited secure storage space, and the ability to send to multiple recipients.
Their basic paid plan starts from $4.99 per month, which allows you to send and receive faxes up to 100 pages.
Key Features to Consider When Looking for a Top Online Fax Service
One of the key considerations to take note when choosing an online fax service is the capacity to send and receive faxes no matter where you are at any given time of the day.
A good online fax service company and provider should have both mobile apps and online web browsers which allows you to conduct your business at your convenience.
You don’t stop working when you are out of the office and the ability to access the fax services on the different platforms enables you to work even when you are on the go.
As time goes by, the faxes you send and receive will slowly add up and there should be a systematic way to sort and find the right fax immediately whenever you need it.
The best online fax service company should have search functions within their application where you can find faxes based on different filters should as the recipient name, date and other custom parameters that you assign to.
Time is of the essence and it’s of importance that your business should be able to find the faxes you need quickly and efficiently.
Security and Risk Management
The majority of businesses would not prioritize the need for security until it hits them hard.
Trust is hard to earn but easy to lose and you would not want to be caught on the wrong foot when sensitive information of your clients’ business is lost.
A good and reliable online fax service company should have regulatory compliance standards and systems in place where all your important faxes are always secured and well taken care of.
One great way to check on their security capability would be to check on the clients they have served and if they are medium and big corporate or just some small businesses.
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We hope this article helped you find the best and free online fax service for your business and company.
Online faxing may be around for a long time, but it’s still an essential tool for many businesses to conduct their business with their clients and is still one of the most secure ways of communication compared to emails.
If you are new start-up or businesses looking for website design, contact us online or call us today at +65 9824 5850 to speak to our team.